Organisational impression congruence : a conceptual model of multi-level impression management operation in sports service organisations
Year of publication: |
November 2016
|
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Authors: | Brandon-Lai, Simon A. ; Armstrong, Cole G. ; Ferris, Gerald R. |
Published in: |
Sport management review. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1441-3523, ZDB-ID 2105257-8. - Vol. 19.2016, 5, p. 492-505
|
Subject: | Impression management | Reputation | Services marketing | Organisational impression congruence | Firmenimage | Corporate reputation | Dienstleistungsmarketing | Persönlichkeitspsychologie | Personality psychology | Dienstleistungssektor | Service industry | Verhalten in Organisationen | Organizational behaviour |
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