Organizational impact of digital open innovation in retail banks : managing external and internal pressure
Clarice Bertin and Véronique Schaeffer
| Year of publication: |
2020
|
|---|---|
| Authors: | Bertin, Clarice ; Schaeffer, Véronique |
| Published in: |
Managing digital open innovation. - Singapore : World Scientific, ISBN 978-981-12-1922-1. - 2020, p. 299-324
|
| Subject: | Dynamic capabilities | routines | rigidities | retail banking | internal processes | resistance to change | change management | organizational agility | customer-centricity | knowledge exploration | knowledge exploitation | ambidexterity | middle management | financial innovation | empowerment | Organisatorischer Wandel | Organizational change | Dynamische Kompetenzen | Privatkundengeschäft | Personal banking | Innovationsmanagement | Innovation management | Wissensmanagement | Knowledge management | Mittleres Management | Middle management | Open Innovation | Open innovation | Organisationale Ambidextrie | Ambidextrous organization | Lernende Organisation | Learning organization | Strategisches Management | Strategic management |