Organizing for permanent beta : performance measurement before vs performance monitoring after release of digital services
Kim E. van Oorschot, Henk A. Akkermans, Luk N. Van Wassenhove and Yan Wang
| Year of publication: |
2022
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|---|---|
| Authors: | Van Oorschot, Kim ; Akkermans, Henk A. ; Van Wassenhove, Luk N. ; Wang, Yan |
| Published in: |
International journal of operations & production management. - Bingley : Emerald, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 43.2022, 3, p. 520-542
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| Subject: | Digital services | Performance measurement | Resource allocation | System dynamics | Performance-Messung | Digitale Güter | Digital goods | Digitalisierung | Digitization | System Dynamics | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJOPM-03-2021-0211 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014253010