Passengers' perceived service quality : a construct validation
Ritu Dhawan and H.S. Sandhu
| Year of publication: |
April-September 2015
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|---|---|
| Authors: | Dhawan, Ritu ; Sandhu, H. S. |
| Published in: |
Business analyst : a refereed journal of Shri Ram College of Commerce. - Delhi, ISSN 0973-211X, ZDB-ID 2824157-5. - Vol. 36.2015, 1, p. 82-105
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| Subject: | Service Quality | Passengers' | Public Bus Transport | Reliability | Validity | India | Dienstleistungsqualität | Service quality | Indien | Busverkehr | Bus transport | Personenverkehr | Passenger transport | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Passagierluftverkehr | Air passenger transport |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011533006