Paths to service capability development for servitization : examining an internal service ecosystem
Marin Jovanovic, Jawwad Z. Raja, Ivanka Visnjic, Frank Wiengarten
| Year of publication: |
2019
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|---|---|
| Authors: | Jovanovic, Marin ; Raja, Jawwad Z. ; Visnjic Kastalli, Ivanka ; Wiengarten, Frank |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 104.2019, p. 472-485
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| Subject: | Servitization | Service capability development | Internal service ecosystem | Front- and back-office | Leistungsbündel | Bundling strategy | Dienstleistung | Services | Dienstleistungssektor | Service industry | Unternehmensdienstleistung | Business services | Dienstleistungshandel | Trade in services | Organisatorischer Wandel | Organizational change |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2019.05.015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012105177