Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors
Year of publication: |
2021
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Authors: | Stefanini, Alessandro ; Aloini, Davide ; Gloor, Peter A. ; Pochiero, Federica |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 129.2021, p. 600-611
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Subject: | Healthcare | Patient satisfaction | Patient-practitioner relationships | Teamwork | Patienten | Patients | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Notaufnahme | Emergency department | Arbeitsgruppe | Team | Beziehungsmarketing | Relationship marketing | Gesundheitswesen | Health care system | Zufriedenheit | Satisfaction | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction |
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