Patients are not cars and staff are not robots : impact of differences between manufacturing and clinical operations on process improvement
Year of publication: |
2012
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Authors: | Guo, Lin ; Hariharan, Selena |
Published in: |
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering. - Chichester, West Sussex : Wiley, ISSN 1092-4604, ZDB-ID 1377276-4. - Vol. 19.2012, 2, p. 53-68
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Subject: | Prozessmanagement | Business process management | Vorschlagswesen | Employee suggestion system | Gesundheitsversorgung | Health care | Industrielles Management | Industrial management | Vergleich | Comparison | USA | United States |
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