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Job quality in call centers in Germany
Weinkopf, Claudia, (2009)
In search of job quality in call centers
Gorjup, María Tatiana, (2009)
Call Center - Entwicklungsstand und Perspektiven : eine Literaturanalyse
Bittner, Susanne, (2000)
Introduction: Institutional Change and Labour Market Segmentation in European Call Centres
Sørensen, Ole Henning, (2009)
Improving the primary task : effects of implementation intensity on employee health and organizational performance
Sørensen, Ole Henning, (2016)
Social partners' levers: job quality and industrial relations in the waste sector in three small European countries
Sørensen, Ole Henning, (2018)