Perceived value of online customization experience in China : concept, measurement, and consequences
Year of publication: |
2017
|
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Authors: | Wan, Xiaoyu ; Wang, Tingyi ; Zhang, Wei ; Cao, Jie |
Published in: |
The journal of high technology management research. - Amsterdam [u.a.] : Elsevier, ISSN 1047-8310, ZDB-ID 1041080-6. - Vol. 28.2017, 1, p. 17-28
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Subject: | Online experience | Perceived value | Results perceived value | Process perceived value | Konsumentenverhalten | Consumer behaviour | China | Kundenwert | Customer value | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing |
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