Perceptions of Deception: Making Sense of Responses to Employee Deceit
Year of publication: |
2008
|
---|---|
Authors: | Jehn, Karen ; Scott, Elizabeth |
Published in: |
Journal of Business Ethics. - Springer, ISSN 0167-4544. - Vol. 80.2008, 2, p. 327-347
|
Publisher: |
Springer |
Subject: | blame | causal attributions | customer’s perception of a company (CPC) | customer service | employee deception | image | perceived dishonesty | reputation | sensemaking | qualitative research |
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