Perceptions of service providers and customers of key success factors of third-party logistics relationships : an empirical study
Year of publication: |
2011
|
---|---|
Authors: | Rajesh, R. ; Pugazhendhi, S. ; Ganesh, Kamala ; Yves, Ducq ; Koh, Lenny |
Published in: |
International journal of logistics : research and applications. - Abingdon : Taylor & Francis, ISSN 1367-5567, ZDB-ID 1401605-9. - Vol. 14.2011, 4, p. 221-250
|
Subject: | Erfolgsfaktor | Success factor | Logistikunternehmen | Logistics provider | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction | Lieferkette | Supply chain | Dienstleistungsqualität | Service quality |
-
Politis, Yannis, (2014)
-
Flexibility and quality in logistics and relationships
Yu, Kangkang, (2017)
-
Kalubanga, Matthew, (2022)
- More ...
-
Generic balanced scorecard framework for third party logistics service provider
Rajesh, R., (2012)
-
Dynamic handling of uncertainty for decision making
Koh, S. C. Lenny, (2008)
-
Koh, Lenny, (2023)
- More ...