Performance assessment using value-chain analysis in Mozambique

Amit Sharma; Iain T. Christie

Year of publication:	2010
Authors:	Sharma, Amit ; Christie, Iain T.
Published in:	International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 22.2010, 2/3, p. 282-299
Subject:	Gastgewerbe \| Hospitality industry \| Dienstleistungsqualität \| Service quality \| Betriebliche Wertschöpfung \| Value creation \| Tourismuspolitik \| Tourism policy \| Mosambik \| Mozambique

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