Performance evaluation of e-government services using balanced scorecard: An empirical study in Jordan
| Year of publication: |
2013
|
|---|---|
| Authors: | Alhyari, Salah ; Alazab, Moutaz ; Venkatraman, Sitalakshmi ; Alazab, Mamoun ; Alazab, Ammar |
| Published in: |
Benchmarking : an international journal ; BIJ. - Bingley : Emerald, ISSN 1463-5771, ZDB-ID 14731046. - Vol. 20.2013, 4 (5.7.), p. 512-536
|