Performance evaluation of retail banking services : Is there a trade‐off between production and quality?
| Year of publication: |
2020
|
|---|---|
| Authors: | Mitropoulos, Panagiotis ; Mitropoulos, Ioannis |
| Published in: |
Managerial and Decision Economics. - Wiley, ISSN 1099-1468, ZDB-ID 1491342-2. - Vol. 41.2020, 7 (27.03.), p. 1237-1250
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1002/mde.3169 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012273827