Performance management and the outsourcing process : lessons from a financial services organisation
Year of publication: |
2009
|
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Authors: | McIvor, Ronan ; Humphreys, Paul ; McKittrick, Alan ; Wall, Tony |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 29.2009, 10, p. 1025-1048
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Subject: | Outsourcing | Performance-Management | Performance management | Finanzdienstleistung | Financial services | Großbritannien | United Kingdom |
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