Performance management model: A systems-based approach to public service quality
| Year of publication: |
2000
|
|---|---|
| Authors: | Mwita, John Isaac |
| Published in: |
International journal of public sector management : IJPSM. - Bingley : Emerald, ISSN 0951-3558, ZDB-ID 6163567. - Vol. 13.2000, 1, p. 19-37
|