Performance management: processes, quality and teamworking

Reviews journal articles and worldwide hospitality and tourism trends research entries relating to three themes: business performance and performance measurement, process and quality improvement and teamworking. Draws on generic and industry‐specific material to identify “best practice” approaches adopted in other industries that might be applied in the context of hospitality and tourism settings.

MoreLess

Year of publication:	1997
Authors:	Ingram, Hadyn
Published in:	International Journal of Contemporary Hospitality Management. - MCB UP Ltd, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 9.1997, 7, p. 295-303
Publisher:	MCB UP Ltd
Subject:	Europe \| Hospitality industries \| Performance measurement \| Process efficiency \| Teamwork

More details

Type of publication:	Article
Type of publication (narrower categories):	review
Language:	English
Other identifiers:	10.1108/09596119710190895 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014763423