Performance measure of online system acceptance and customer satisfaction through airlines websites in Malaysia
Humera Khan and P.D.D. Dominic
| Year of publication: |
2017
|
|---|---|
| Authors: | Khan, Humera ; Dominic, P. D. D. |
| Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 12.2017, 4, p. 508-524
|
| Subject: | technology acceptance model | TAM | perceived usefulness | perceived ease of use | perceived enjoyment | perceived ease of time | online system acceptance | customer satisfaction | Malaysia | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Fluggesellschaft | Airline | Online-Handel | Online retailing | Website |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011719273