Playing the Part: Reflections on Aspects of Mere Performance in the Customer-Client Relationship
| Year of publication: |
2002
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|---|---|
| Authors: | Höpfl, Heather |
| Published in: |
Journal of management studies : JMS. - Oxford : Blackwell, ISSN 0022-2380, ZDB-ID 2424976. - Vol. 39.2002, 2, p. 255
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