Possibilities of Evaluating the Effects of Implementing the Quality Management Systems within the Organisations from Romania

The problem encountered in present by the organisations from Romania, no matter the activity sector is that of the formal character of implementing the quality management system. The quality management system is implemented in order to obtain immediate goals (participating to auctions, fame, adopting community and international acquis), without analysing the long term effects of these implementations, without punctually answering questions like: was the implementation of a quality management system beneficial or not? Did the processes and the products of the organisation improve to such an extent that they satisfy the clients’ demands and expectations? This study tries to approach the efficiency of the quality management system, both from a theoretical and practical point of view, efficiency, which, once proved won’t doubt the utility of this system successfully implemented worldwide.