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Same scandal, different moral judgments : the effects of consumer-firm affiliation on weighting transgressor-related information and post-scandal patronage intentions
Lo, Carolyn Jia’En, (2021)
Does consumer‐firm affiliation matter? The impact of social distance on consumers’ moral judgments
Lo, Carolyn J., (2019)
To tell or not to tell? The roles of perceived norms and self-consciousness in understanding consumers' willingness to recommend online secondhand apparel shopping