Post-visit and pre-visit tourist destination image through eWOM sentiment analysis and perceived helpfulness
Year of publication: |
2016
|
---|---|
Authors: | González-Rodríguez, M. Rosario ; Martínez-Torres, Rocio ; Toral, Sergio |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 28.2016, 11, p. 2609-2627
|
Subject: | Information technology | Brand image | Customer orientation | Information systems | Information gathering | Markenimage | Beziehungsmarketing | Relationship marketing | Informationstechnik | Tourismusmarketing | Tourism marketing | Kundenzufriedenheit | Customer satisfaction | Destinationsmanagement | Destination management | Virales Marketing | Viral marketing | Urlaubsverhalten | Holiday behaviour | Social Web | Social web | Konsumentenverhalten | Consumer behaviour |
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