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Waiting-time probabilities in the "M/G/1" retrial queue
Nobel, R. D., (2006)
A heuristic rule for routing customers to parallel servers
Resing-Sassen, Simone A. E., (1996)
On the waiting time distribution in a GI/G/1 queue with a Coxian-2 service time distribution
Ommeren, Jos van, (1989)