Practices and experiences : challenges and opportunities for value research

Anu Helkkula; Carol Kelleher; Minna Pihlström

Year of publication:	2012
Authors:	Helkkula, Anu ; Kelleher, Carol ; Pihlström, Minna
Published in:	Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 4, p. 554-570
Subject:	Dienstleistungssektor \| Service industry \| Betriebliche Wertschöpfung \| Value creation \| Kundenintegration \| Customer integration \| Service-Dominant Logic \| Service-dominant logic \| Tankstelle \| Filling station

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