Precariousness and call centre work : operator's perceptions in Portugal and Brazil
Year of publication: |
September 2018
|
---|---|
Authors: | Costa, Hermes Augusto ; Costa, Elizardo Scarpati |
Published in: |
European journal of industrial relations. - London [u.a.] : Sage Publ., ISSN 0959-6801, ZDB-ID 1232566-1. - Vol. 24.2018, 3, p. 243-259
|
Subject: | Brazil | call centres | operators' perceptions | Portugal | precariousness | Brasilien | Callcenter | Call centre |
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