Predictive analytics for business processes in service management
Yurdaer N. Doganata; Geetika T. Lakshmanan; Merve Unuvar
| Year of publication: |
2015
|
|---|---|
| Authors: | Doganata, Yurdaer N. ; Lakshmanan, Geetika T. ; Unuvar, Merve |
| Published in: |
Maximizing management performance and quality with service analytics. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-8496-6. - 2015, p. 366-403
|
| Subject: | Dienstleistungsmanagement | Service management | IT-Management | IT management | Prognoseverfahren | Forecasting model | Künstliche Intelligenz | Artificial intelligence | Algorithmus | Algorithm |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011408884