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The relative price of services
Inklaar, Robert, (2014)
Service pricing with loss-averse customers
Yang, Liu, (2018)
Managing price and service rate in customer-intensive services under social interactions
Li, Chengzhang, (2019)
Pricing in services
Shoemaker, Stowe, (2009)
Marketing essentials in hospitality and tourism : foundations and practices
Shoemaker, Stowe, (2008)
A model of hospitality leadership competency for frontline and director-level managers : which competencies matter more?
Shum, Cass, (2018)