Prior consumer satisfaction and alliance encounter satisfaction attributions
| Year of publication: |
2013
|
|---|---|
| Authors: | Li, Ning ; Murphy, William H. |
| Published in: |
The journal of consumer marketing. - Bradford : Emerald, ISSN 0736-3761, ZDB-ID 6301514. - Vol. 30.2013, 4 (21.6.), p. 371-381
|