Prioritisation of departments based on service quality dimensions in Isfahan Steel Company : a multiple criteria decision making approach
Arash Shahin; Elham Mehrparvar and Hadi Shirouyehzad
| Year of publication: |
2013
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|---|---|
| Authors: | Shahin, Arash ; Mehrparvar, Elham ; Shirouyehzad, Hadi |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 11.2013, 1, p. 116-130
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| Subject: | Esfahan | Dienstleistungsqualität | Service quality | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Stahlindustrie | Steel industry | Iran |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009704265