Process documentation, operational alignment, and flexibility in IT outsourcing relationships : a knowledge-based perspective
Year of publication: |
2010
|
---|---|
Authors: | Martin, Sebastian F. ; Wagner, Heinz-Theo ; Beimborn, Daniel |
Published in: |
Organizational outsourcing readiness : empirically investigating the role of client's IT capability, knowledge, and alignment for outsourcing success. - Stuttgart : ibidem, ISBN 978-3-8382-0029-3. - 2010, p. 123-158
|
Subject: | Outsourcing | Lieferantenmanagement | Supplier relationship management | Prozessmanagement | Business process management | Wissensmanagement | Knowledge management |
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