Process mapping in successful ERP implementations

This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of project implementation team preparations is followed by a description of process mapping and its significance to the success of an ERP implementation. Highlights of “As‐Is” and “To‐Be” process mapping and change management conclude the paper.

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Year of publication:	2004
Authors:	Okrent, Michael D. ; Vokurka, Robert J.
Published in:	Industrial Management & Data Systems. - Emerald Group Publishing Limited, ISSN 1758-5783, ZDB-ID 2002327-3. - Vol. 104.2004, 8, p. 637-643
Publisher:	Emerald Group Publishing Limited
Subject:	Process analysis \| Process mapping \| Business processes \| Resource management

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/02635570410561618 [DOI]
Source:	Other ZBW resources

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