Process maturity and patient orientation in times of a health system reform
Yevgen Bogodistov, Jürgen Moormann and Rainer Sibbel, Oleksandr P. Krupskyi and Olena Hromtseva
| Year of publication: |
2022
|
|---|---|
| Authors: | Bogodistov, Yevgen ; Moormann, Jürgen ; Sibbel, Rainer ; Krupskyi, Oleksandr P. ; Hromtseva, Olena |
| Subject: | Health system reform | Patient interaction | Patient orientation | Process maturity | Public hospitals | Krankenhaus | Hospital | Patienten | Patients | Gesundheitswesen | Health care system | Gesundheitsreform | Health care reform | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-09-2020-0428 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013162267