Process modeling with SeeMe : a modeling method for service processes
| Year of publication: |
2011
|
|---|---|
| Authors: | Prilla, Michael ; Schermann, Michael ; Herrmann, Thomas ; Krcmar, Helmut |
| Published in: |
Implementing international services : a tailorable method for market assessment, modularization, and process transfer. - Wiesbaden : Gabler, ISBN 3-8349-1577-7. - 2011, p. 67-81
|
| Subject: | Unternehmensdienstleistung | Business services | Prozessmanagement | Business process management |
-
Performance-based contracting : a literature review and future research directions
Selviaridis, Kostas, (2015)
-
Produktions-management von IT-Dienstleistungen : Grundlagen, Aufgaben und Prozesse
Zarnekow, Rüdiger, (2007)
-
Nicolai, Marc, (1998)
- More ...
-
Organizing international service management : the case of M-BETA
Prilla, Michael, (2011)
-
The international service implementation checkup (ISIC) workshop
Schermann, Michael, (2011)
-
Service modularization for customer-specific service design based on highly standardized services
Schermann, Michael, (2011)
- More ...