Process ownership, process performance measurement and firm performance
| Year of publication: |
2011
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|---|---|
| Authors: | Kohlbacher, Markus ; Gruenwald, Stefan |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 60.2011, 7 (20.9.), p. 709-721
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