Process performance measurement system : towards a customer-oriented solution
Uwe Wieland, Marco Fischer, Marcus Pfitzner and Andreas Hilbert
| Year of publication: |
2015
|
|---|---|
| Authors: | Wieland, Uwe ; Fischer, Marco ; Pfitzner, Marcus ; Hilbert, Andreas |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 21.2015, 2, p. 312-331
|
| Subject: | Quality function deployment | Process management | House of quality | Process controlling | Process Performance Measurment System | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011301239