Processes vs procedures - Processes vs procedures: Semantics or opportunity?
| Year of publication: |
1999
|
|---|---|
| Authors: | Hoyle, David ; Thompson, John |
| Published in: |
Qualityworld : QW. - London : CQI, ISSN 1352-8769, ZDB-ID 11930627. - Vol. 25.1999, 7, p. 10-13
|