Promoting trust and relationship commitment through service level agreements in IT outsourcing relationship
Jahyun Goo
| Year of publication: |
2009
|
|---|---|
| Authors: | Goo, Jahyun |
| Published in: |
Information systems outsourcing : enduring themes, global challenges, and process opportunities. - Berlin : Springer, ISBN 978-3-540-88850-5. - 2009, p. 27-53
|
| Subject: | IT-Dienstleister | IT service provider | Outsourcing | Unternehmenskooperation | Inter-firm cooperation | Vertrauen | Confidence |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003821818