The Pros and Cons of Conflict: Struggle or Impetus for Change? Integrating the Internet Into Conflict Management Systems - Differing parties and the mediator no longer need to be in the same room to discover mutually acceptable solutions. The Internet and e-mail are making long-distance conflict resolution a reality.
| Year of publication: |
2004
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|---|---|
| Authors: | Ford, John |
| Published in: |
The Journal for quality and participation. - Milwaukee, Wis : ASQ, ISSN 1040-9602, ZDB-ID 10488029. - Vol. 27.2004, 2, p. 28-31
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