PSS modularisation : a customer-driven integrated approach
Mario Fargnoli, Nicolas Haber and Tomohiko Sakao
| Year of publication: |
2019
|
|---|---|
| Authors: | Fargnoli, Mario ; Haber, Nicolas ; Sakao, Tomohiko |
| Subject: | Axiomatic Design | customer satisfaction | modularisation | Product-Service System | Quality Function Deployment | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Produktgestaltung | Product design |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/00207543.2018.1481302 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012193405