Public Service Reforms in a Small Island State : The Case of Malta

Part I: Public Service Reform Historical Background -- Chapter 1. Historical Background of the Maltese Public Service Administration and Management (The Beginning) -- Chapter 2. Historical Background of the Maltese Public Service Administration and Management (The Turning Point) -- Part II: Public Service Reform: “The Best of Times” -- Chapter 3. Transparency and Accountability Public Service Reforms -- Chapter 4. Civil Service Systems and HRM Public Service Reforms -- Chapter 5. Service Delivery and Digitalisation Reforms -- Chapter 6. Organisation and Management Government Reforms -- Chapter 7. Policy Making, Coordination and Implementation Government Reforms -- Part III: Public Service Reform: The Research -- Chapter 8. Organisational Impact of Public Service Reforms: Assessing the Internal Impact -- Chapter 9. Societal Impact of Public Service Reforms -- Chapter 10. Fair Deals in the Maltese Public Service: Linking Psychological Contract Breach to Attitudinal Outcomes -- Chapter 11. Societal Impact of Public Service Reforms: Cross-Sectional Surveys and the Media -- Part IV: Public Service Reform: The Future -- Chapter 12. Public Service Reform: The Future (A New Beginning).