QM-SYSTEME - Sicher beim Kunden landen - Qualitätsmonitoring-System für komplexe Serviceketten
Year of publication: |
2003
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Authors: | Wagner, K. ; Faustenhammer, F. |
Published in: |
Qualität und Zuverlässigkeit : QZ ; Qualitätsmanagement in Industrie und Dienstleistung. - München : Hanser, ISSN 0720-1214, ZDB-ID 5100884. - Vol. 48.2003, 2, p. 114-117
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