Quality Assurance Revisited - Downsizing the quality inspection department in the name of TOM may be a mistake. In fact, companies too often cut quality assurance prematurely during their implementation of quality management programs. But the emergence of ISO 9000 has put a new emphasis on basic quality assurance
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|Authors:||Skrabec Jr, Quentin R.|
Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 41.1999, 6, p. 6-11
Skrabec Jr, Quentin R., (1999)
The Myth of Teams - Japanese-style teams work great -- In Japan. The reason many U.S. organizations have not found success in using teams is that they haven't adapted them to suit American culture and character.
Skrabec Jr, Quentin R., (2002)
The Lost Grail of Middle Management - Middle managers, once the engines behind America's industrial revolution, are out of vogue. But ultimately, long-term success for U.S. companies can be found in old-fashioned organization, leadership, and an employee-oriented infrastructure. These are the tools of the middle manager.
Skrabec Jr, Quentin R., (2001)
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