Quality management practices and competitive performance: Empirical evidence from Japanese manufacturing companies
This paper presents the results of an empirical study on the relationship between quality management practices and competitive performance in Japanese manufacturing companies. The data was gathered from two surveys including the common sample of twenty-seven Japanese manufacturing companies in the 1990s and the 2000s. Statistical techniques are used to compare the degree of implementation of the eleven quality management practices and their impact on different dimensions of competitive performance between two periods. Findings of this study highlight the stability and consistency of the Japanese quality management, which can be used as one of the strategic weapons for maintaining competitive advantage of Japanese manufacturing companies.
Year of publication: |
2011
|
---|---|
Authors: | Phan, Anh Chi ; Abdallah, Ayman Bahjat ; Matsui, Yoshiki |
Published in: |
International Journal of Production Economics. - Elsevier, ISSN 0925-5273. - Vol. 133.2011, 2, p. 518-529
|
Publisher: |
Elsevier |
Keywords: | Japanese quality management Competitive performance Manufacturing Empirical study |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Phan, Anh Chi, (2011)
-
Anh Chi Phan, (2011)
-
Abdallah, Ayman Bahjat, (2016)
- More ...