Quality mining : a new approach for managing service quality
Behnam Khamoushpour and Abbas Sheikh Aboumasoudi, Arash Shahin, Shakiba Khademolqorani
| Year of publication: |
2022
|
|---|---|
| Authors: | Khamoushpour, Behnam ; Aboumasoudi, Abbas Sheikh ; Shahin, Arash ; Khademolqorani, Shakiba |
| Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 37.2022, 2, p. 226-245
|
| Subject: | clustering | data mining | information technology service management | ITSM | quality mining | rule learning | service quality | Dienstleistungsqualität | Service quality | Data Mining | Data mining | Bergbau | Mining | Qualitätsmanagement | Quality management | Produktqualität | Product quality |