Queues, customer characteristics and policies for managing waiting-lines in supermarkets
| Year of publication: |
1998
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|---|---|
| Authors: | Bennett, Roger |
| Published in: |
International journal of retail & distribution management. - Bradford : Emerald, ISSN 0959-0552, ZDB-ID 10268844. - Vol. 26.1998, 2-3, p. 78-87
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