QWL in Unionized Organization : A Macro Approach

QWL is a tool to integrate human resources of organization which focuses on attaining organizational goals with satisfaction of human needs and maintaining good industrial relations. Present research is a comparative study of prevailing QWL between, sample unionized and non unionized organization in engineering industry. The study finds out favorableness about important criteria of QWL among employees and concludes that union plays very crucial role in the improvement of QWL. Study find out that unionized organizations has better QWL as compare to non unionized organizations. The implementation of QWL programmes leads to improvement in labour management communication, more effective and sound management, smoother contract negotiations, improved pay and benefits and most important stronger union organizations since QWL is a process of labour management collaboration. It is believed that implementation of the QWL project has built an attitude of mutual trust in company. Overall QWL is related to job satisfaction, humanizing work and organizational development programmes