Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Mohammad Mehdi Tavakoli and Hadi Shirouyehzad
| Year of publication: |
2013
|
|---|---|
| Authors: | Tavakoli, Mohammad Mehdi ; Shirouyehzad, Hadi |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 12.2013, 3, p. 327-344
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010184391