Re-assessment of E-S-Qual and E-RecS-Qual in a pure service setting
| Year of publication: |
2010
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|---|---|
| Authors: | Wincent, Joakim ; Anokhin, Sergey ; Örtqvist, Daniel |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 63.2010, 3, p. 232-241
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