(Re)viewing problem‐based learning : An exploratory study on the perceptions of its applicability to the workplace

Purpose – The paper seeks to explore the role of problem‐based learning (PBL) in the workplace context. Its aim is to explain the relationship between PBL and workplace learning by examining PBL as an approach to continuous learning in the workplace. Design/methodology/approach – Through an exploratory orientation, data were collected at two stages. Stage 1 involved convergent interviewing with ten international PBL trainers. The data gathered here partly formed a questionnaire to be tested in the next stage. Stage 2 involved an Ideas Unlimited™ qualitative survey with 50 Singapore working professionals through face‐to‐face and online means. Follow‐up telephone interviews were also conducted to minimize lost data. In addition, a second questionnaire, developed through literature review, was given out in both stages. Findings – Findings reveal that there is a significant relationship between PBL and workplace learning. For instance, PBL systematizes learning in a way that informal learning patterns are transformed into specific structures to facilitate workplace learning. Skills such as critical thinking, reflective inquiry and team learning were identified as essential for workplace PBL. In order to implement PBL programs successfully, strong leadership, an appropriate reward and recognition system together with a realistic timeframe should be considered. Research implications/implications – The study suggests a coherent relationship between experiential learning, team learning, single and double‐loop learning, and triple‐loop learning. A key theoretical contribution is that the complexity of learning embedded in the systemic process of PBL ultimately leads to the generation of competitive organizational knowledge. Future lines of study could focus on in‐depth analyses of intra‐organizational processes to explore the wider relationship and application of PBL and workplace learning. Originality/value – The applicability of PBL is evaluated in the context of workplace rather than an educational setting. Owing to the limited research in this area, the development of new organizational perspectives and concepts from two rather different disciplines – PBL and workplace learning – contributes to the paper's originality.