React, reframe and engage : establishing a receiver mindset for more effective safety negotiations
| Year of publication: |
2024
|
|---|---|
| Authors: | Barlow, Melanie ; Watson, Bernadette M. ; Morse, Kate ; Jones, Elizabeth ; MacCallum, Fiona |
| Published in: |
Journal of health organization and management. - Bradford : MCB Univ. Press, ISSN 1758-7247, ZDB-ID 2109532-2. - Vol. 38.2024, 7, p. 992-1008
|
| Subject: | Communication accommodation theory | Negotiation | Patient safety | Receiver | Social identity | Speaking up | Voice |
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